Engineering Services

I am happy to offer engineering services through my company. I personally maintain expertise on a few services that I can offer. I also have an extensive network of top-quality independent engineers that I can tap for an array of projects and services—during and beyond core business hours—at very reasonable rates (so that you can retain a good margin.) Below are some of the engineering services that I can provide or arrange:

Services that I can personally provide—

  1. Call Center Design - I will leverage my experience with Cisco UCCX and universal call center design to optimize your operations.

  2. Cisco Call Center Updates - I can guide a re-design plan and provide engineering services to integrate updates.

  3. Cisco Voice Updates - I can help you update your existing voice environment.

  4. Cisco Voice Training - As a long-time Cisco voice engineer, I can conduct administrator and end user training—for your clients or your internal team.

  5. Microsoft Licensing Help - I will help you navigate the complicated waters of MS Licensing. I can help you understand your licensing needs and how to strategize usage to save money.

Services—including design, implementation, and support—that I offer through my network of independent contractors:

  1. Firewalls - Cisco, Palo Alto, Meraki, and Sophos.

  2. Meraki - A wide variety of services around most Meraki technologies.

  3. SD-WAN - Mostly Cisco.

  4. Microsoft Azure Networking - Plus: Cisco virtual firewalls in Azure, SD-WAN integration into the environment, and hybrid connectivity between the cloud and on-premises.

  5. Cisco Routing, Switch, and Wireless Networking.

  6. DataCenter - Cisco and VMWare.

  7. Various Security Solutions - Cisco, Palo Alto, and Meraki.

  8. Microsoft Client and Server.

  9. Microsoft Exchange - On-premises and online.

  10. Support Services - Access to quick support without paying insane minimums or waiting days for support and no contract.

For services not listed above, I am happy to work with you to find solutions for your issues by utilizing my partner network of more than 500 engineering resources. Instead of telling your client that you cannot provide a desired resource and risk having them go elsewhere, let me align you with a partner who can provide that service without the fear that they will compete for your client. I can help you become the partner that can provide anything your clients may need—Let me help you get to “Yes!”